TERMS OF USE
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Avdloq™ is operated by Hangzhou Muye Network Technology Co., Ltd.
Avdloq™ is owned and operated by Hangzhou Muye Network Technology Co., Ltd. | Legal Representative: Lu Xiaoli | Email: service@avdloq.com | Phone: +86 13516614491
Business Address: Room 2510-1, Building 4, OME Finance City, Cangqian Subdistrict, Yuhang District, Hangzhou City, Zhejiang Province
Website Access
These Terms of Use govern access to and use of the Avdloq™ website.
They apply to website content, navigation, functionality, communications, intellectual property, security, and visitor behavior.
Store-related services are addressed separately through the Terms of Service and other applicable store policies.
Website Operator
The Avdloq™ website is operated by Hangzhou Muye Network Technology Co., Ltd.
Legal Representative: Lu Xiaoli
Email: service@avdloq.com
Phone: +86 13516614491
Business Address: Room 2510-1, Building 4, OME Finance City, Cangqian Subdistrict, Yuhang District, Hangzhou City, Zhejiang Province
Acceptance
Visitors who access or use this website are expected to comply with these Terms of Use and applicable law.
Visitors who do not agree with these Terms should discontinue use of the website.
Appropriate Website Use
The website may be used for legitimate activities including:
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Viewing products;
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Reviewing product information;
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Reading store policies;
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Submitting legitimate orders;
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Reviewing transportation information;
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Reviewing return procedures;
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Contacting customer support;
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Managing lawful interactions with Avdloq™.
Prohibited Conduct
Visitors must not knowingly:
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Attempt unauthorized system access;
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Circumvent website security;
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Introduce harmful software;
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Interfere with ordinary website operation;
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Generate fraudulent activity;
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Submit intentionally deceptive information;
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Impersonate another individual or business without authority;
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Misrepresent an affiliation with Avdloq™;
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Misuse protected website content;
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Exploit technical errors abusively;
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Interfere with another visitor's legitimate use of the website.
Accuracy of Website Information
We aim to maintain clear and reasonably accurate website information.
Occasional technical, clerical, formatting, product, inventory, or display errors may occur.
Where a material error is identified, it may be corrected.
Corrections are not intended to create a misleading representation of material conditions that already applied to an existing order.
Product Presentation
Product images and descriptions are intended to help customers understand the goods offered.
Minor visual or dimensional differences may arise from photography, lighting, screens, manual measurement, packaging revisions, or manufacturing batches.
Customers who believe that a product materially differs from its applicable description may contact:
Email: service@avdloq.com
Phone: +86 13516614491
Intellectual Property
The Avdloq™ name, logo, original written content, graphics, layouts, and other protected website materials may be subject to applicable intellectual property rights.
Visitors may view website content for legitimate personal purposes.
Website access does not transfer ownership of the intellectual property displayed through the website.
Brand Representation
Visitors and third parties must not use the Avdloq™ name or branding in a manner that falsely suggests ownership, official authorization, endorsement, partnership, or another business relationship.
Website Availability
We aim to maintain reasonable website availability.
Temporary interruption may occur because of maintenance, network disruption, hosting issues, security incidents, software updates, independent provider interruption, or circumstances outside reasonable control.
Continuous website access cannot be guaranteed.
Website Security
Visitors must not intentionally probe, damage, bypass, disable, or interfere with website security without authorization.
Attempts to introduce malicious code or compromise website systems are prohibited.
Customer Accounts
If account functionality is available, users should take reasonable steps to protect account credentials and devices.
Suspected unauthorized activity may be reported through:
service@avdloq.com
+86 13516614491
Communications With Avdloq™
Information submitted to customer support should be accurate to the best of the sender's knowledge.
Customers may raise legitimate questions or concerns about products, orders, transportation, returns, refunds, website information, or customer support.
Customer service requests are normally reviewed and responded to within 3 business days.
Privacy
Information associated with website use may be handled according to the Avdloq™ Privacy Policy.
Visitors should review the Privacy Policy for information relating to data categories, operational uses, cookies, service providers, retention, security, and available privacy choices.
Independent Websites
The website may contain links to independently operated third-party websites or services.
The presence of a link does not mean that Hangzhou Muye Network Technology Co., Ltd. controls all content or practices of the external service.
Visitors should review applicable external terms and privacy information before interacting with those services.
Store Timeframes
Where relevant, the following Avdloq™ operational standards apply:
Eligible Return Period: 30 calendar days after delivery.
Approved Refund Timeframe: Generally 7–10 business days after applicable review and approval.
Estimated Transportation Period: Generally 3–7 business days after dispatch.
Customer Support Handling: Normally within 3 business days.
Detailed conditions remain subject to the applicable policy governing the relevant issue.
Website Integrity
Where credible evidence indicates fraudulent activity, malicious software, unauthorized access, technical attacks, or deliberate misuse, reasonable measures may be taken to protect the website, customers, and company.
This provision does not prevent legitimate customer complaints, return requests, or ordinary customer support inquiries.
General Website Limitation
Website information is provided for legitimate retail and informational purposes.
Although we aim to maintain accurate information and reliable website functionality, no online service can guarantee that every non-material technical element will remain error-free at all times.
Nothing in these Terms is intended to exclude rights or responsibilities that cannot lawfully be excluded.
Relationship With Other Policies
These Terms of Use primarily govern access to and use of the website.
The Terms of Service govern store-related services.
The Shipping Policy explains transportation and delivery.
The Return Policy explains returns and refund handling.
The Privacy Policy explains information handling.
These policies are intended to operate together without creating conflicting material rules.
Updates to These Terms
These Terms may be revised where website functionality, security practices, operating procedures, or applicable requirements change.
Website Contact Record
Brand: Avdloq™
Company: Hangzhou Muye Network Technology Co., Ltd.
Legal Representative: Lu Xiaoli
Business Address: Room 2510-1, Building 4, OME Finance City, Cangqian Subdistrict, Yuhang District, Hangzhou City, Zhejiang Province
Email: service@avdloq.com
Phone: +86 13516614491
Customer support is available during 8:00 AM–10:00 PM.